Berg's Ski Shop Return Policy

Your satisfaction is our success!

If you are not completely satisfied with your purchase, simply return it to Berg’s within 30 days of purchase. To be eligible for refund products must be, in original condition, unused, with original tags attached. All clothing must be clean and unwashed. The presence of pet hair, notable smoke odor, or stains, may compromise a return’s eligibility for full refund.

Items returned after 30 days will be subject to a 15% restocking fee. The facilitation of returns beyond 45 days will be at Berg’s discretion.

Refunds may take up to 3 business days to process. This timeline may vary depending on your credit card processor and lending institution.

When making a return please:

Return shipments should be addressed to:

Attn: Returns (Your Order #)
367 W. 13th Avenue
Eugene, Oregon 97401

We strongly suggest returns be shipped insured for full retail value, and with tracking.

To make an exchange please contact Berg’s in order to verify the availability of the item for exchange.

If you have any questions regarding returns please contact Berg’s.